At ARMCO, we prioritize the privacy and security of our website visitors, clients, and prospective business partners. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website, request quotes, or download Technical Data Sheets (TDS).
1. Information We Collect
We only collect personal and technical information necessary to deliver high-quality B2B services, technical consultation, and sales support:
-
Voluntarily Provided Information: When you submit a contact form, request a quote, or register for downloads, we may collect your name, business email address, company name, telephone/WhatsApp number, country, and specific product requirements.
-
Automatically Collected Data: Like most standard websites, our server logs and analytics tools (e.g., Google Analytics 4) may automatically record standard technical data such as your IP address, browser type, operating system, referring URLs, time spent on pages, and device information.
2. How We Use Your Information
We use the collected information solely for legitimate B2B business purposes, including:
-
Responding to product inquiries, sample requests, and technical consultation for synthetic thermal oils and coolants.
-
Processing orders, providing shipping updates, and issuing commercial documents.
-
Sending technical updates, updated TDS/MSDS files, or company announcements (only if you have opted in).
-
Optimizing website navigation, technical performance, and user experience.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze web traffic.
-
Essential Cookies: Necessary for basic website functionality and navigation.
-
Analytics Cookies: Help us understand how visitors interact with our content, enabling us to optimize site structure and user engagement.
You can choose to disable or selectively turn off cookies through your individual browser settings; however, doing so may affect certain interactive features of our website.
4. Information Sharing and Disclosure
We respect your business confidentiality. We do not sell, trade, rent, or lease your personal or business information to third parties.
We may only disclose your data under the following limited circumstances:
-
Service Providers: To trusted third-party service providers who assist us in operating our website, hosting servers, or managing email communications, strictly under confidentiality agreements.
-
Legal Compliance: When required by law, regulation, legal process, or governmental request to protect our rights, safety, or property.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL (Secure Socket Layer) encryption (HTTPS) to ensure data transmitted between your browser and our server remains encrypted and secure.
6. International Data Transfers
As a global supplier, information submitted through our website may be processed or stored in servers located outside your country of residence. By using our website or providing us with your information, you consent to the transfer and storage of your information across international borders in accordance with this Privacy Policy.
7. Your Data Rights
Depending on your jurisdiction (e.g., GDPR, CCPA), you have the right to:
-
Access, update, or request the deletion of your personal data held by us.
-
Opt-out of receiving future marketing communications from us at any time.
-
Request a copy of the personal information you provided to us.
8. Third-Party Links
Our website may contain links to external third-party websites (e.g., official certification verification sites like NSF.org). We do not control and are not responsible for the privacy practices or content of external sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage visitors to review this page periodically to stay informed about how we protect your information.